Bria4administratorguidecounterpath Sep 11, 2020 Bria4administratorguidecounterpath Bria for Salesforce Installation Video Bria for Salesforce Installation Video by CounterPath 4 years ago 3 minutes, 56 seconds 1,253 views How to install and configure, Bria for, Salesforce, for, your organization. Bria Enterprise Softphone. Bria Solo is the New X-Lite Softphone Combining voice and video calls in a user-friendly interface, CounterPath Bria Solo softphones help you seamlessly transition from a traditional phone environment to the world of Voice over IP. START A FREE TRIAL.

A softphone is a piece of software that runs on a desktop computer, tablet or smartphone and allows you to make calls over the Internet, using a VoIP provider. A softphone removes the need for a physical phone base unit or handset, and enables you to make and receive calls – as well as manage contacts – all from the same user interface screen. Conversations can be held via a connected headset, or with a microphone and speakers attached to your computer.

Softphones have numerous advantages over traditional business phone setups:

• No additional hardware costs for desktop handsets
• All the flexibility and call management options afforded by typical VoIP (Voice over Internet Protocol) services
• The option to turn smartphones and other mobile devices into business-level communication tools, which can be used out of the office and on the move

Below, we round up the best softphone apps available in 2020, including their key features and pricing.

Best Softphone Apps

If you already have a business VoIP provider, it's likely that their own softphone app is bundled with your service package. We’ve included several of the most popular such provider-designed softphone apps below, so if you’re already with RingCentral, for example, it would make sense to stick with their app as this will offer optimal integration with your existing phone system.

Alongside these provider softphone platforms, we’ve also listed several other standalone apps that can be used regardless of which VoIP service you use.

With this selection of softphone apps, we're confident that you’ll find exactly the right solution for your requirements – whether you’re a solo entrepreneur, a small business, or a larger enterprise.

Best Softphone Apps:

RingCentral

The RingCentral softphone application is the best choice for businesses looking for streamlined and long term growth. The app is free if RingCentral is already your VoIP provider. If not, you'll need to sign up to one of four packages– Entry, Standard, Premium or Enterprise – to take advantage of the app's benefits.

Ringcentral's app operates on Windows, Mac, iOS and Android, and provides a wide range of industry-leading VoIP communication features which make it worth the investment, including video calling, messaging, screen-sharing and virtual whiteboards.

The high call quality and wide-ranging functionality will significantly improve your communication and collaboration, especially given the app has recently been updated (May 2020) to replace the former “RC phone” and provide even better user experience.

Price: from $19.99/month

Key Features:

• Audio conferencing
• Web meetings
• Instant messaging
• Integration with CRM, Outlook and other popular apps
• Presence (the ability to see which users are online in real-time)

8×8

8×8 Virtual Office is another softphone application that comes free when you purchase one of the company’s ongoing VoIP packages. It provides all the VoIP functionality you would expect from an industry-leading provider, and can integrate with Outlook and social media apps.

It works on iOS and Android, as well as Windows and Mac but, again, this is not a standalone softphone and is only available to paid 8×8 X Series subscription or a free 8×8 Express trial customers.

Price: from $25/month

Highlights:

• Integration with Outlook
• Part of 8×8 Virtual Office or Virtual Office Pro

Key Features:

• 3-way calling
• Voicemail
• Call forwarding
• Caller and calling line information
• One-click calling

Counterpath Bria Teams

Counterpath Bria Teams is a carrier-grade SIP softphone application for Windows, Mac and iOS/Android devices. It includes a range of features specifically designed for business users and can be deployed within an enterprise environment.

If the standard offering doesn't quite live up to your initial expectations, this softphone application can also be customized with a number of add-ons, such as screen share or contact management, to boost its functionality. You can try it free for 30 days before you buy.

Price: from $4.95/mo

Highlights:

• Optimized interface
• Advanced interoperability and configuration
• Carrier-grade application

Key Features:

• Voice and video calling
• Instant messaging
• Enhanced contact management
• Presence

Zoiper 5

The Zoiper 5 softphone application replaces the former Zoiper 3, Zoiper Classic and Zoiper Web apps, which have been discontinued. It comes as a free version for non-commercial calls on iOS or Android, or a fully-fledged VoIP package for businesses, as Zoiper 5 PRO.

Upgrading to Zoiper 5 PRO enables functionality on Windows or Mac as well as iOS/Android devices, provides military grade encryption for added security, and grants access to unified communications functionality.

Upgrading is a one-time purchase, after which you can place free calls between Zoiper users, and benefit from no recurring monthly fees. Zoiper 5 PRO also works with Asterisk, Freeswitch, Cisco CallManager, 3CX, Elastix and most other modern SIP based PBXs,

Download Bria Solo Free

Price: Free / $49.95 one-time cost

Highlights:

• Military-grade security
• All contacts on a single interface

Key Features:

• Audio and video calls
• Fax
• Presence
• Instant messaging
• CRM integration
• Call recording

iSoftphone

iSoftphone is available in four versions – ClassicOS X, ProOS X, iPhone and iPad. All versions offer a fully featured VoIP service that includes audio and video calling, as well as helpful features like online presence monitoring (Presence), call recording, and integration with CRM data.

iSoftPhone combines a wide range of communication methods into an easy to use application with quick, easy configuration. The intuitive Call Panel provides quick access to functionality, and helps improve personal productivity.

Price: $35 – $55

Highlights:

• Intuitive functions
• One-step configuration

Key Features:

• Instant messaging
• Integration with CRM
• Call recording
• Presence
• Video calls

3CXPhone

3CXPhone can be used on Windows, Mac, Android and iOS operating systems to make and receive phone calls from a PC, laptop, smartphone or tablet.

The best thing about this softphone application is it's completely free, saving licensing costs and reducing licensing administration.

It provides a useful entry-level VoIP phone solution, although functionality may be limited, compared with paid offerings.

A smart move may be to try this free app first, then if it suits your needs you can always upgrade to a full 3CX VoIP package later on.

Price: Free

Highlights:

• Quick and simple installation
• Open Standards-based next generation softphone
• Easy to use, intuitive user interface with dial pad and buttons

Key Features:

• Presence
• Instant Chat
• Wide choice of VoIP Providers/SIP Trunks

Cisco Jabber

Cisco Jabber is a softphone application for Android, Blackberry, iPhone and iPad, Mac, and Windows platforms. It offers HD video and desktop sharing capabilities, plus other VoIP features that deliver secure, reliable communications on a wide variety of devices.

Cisco Jabber is a business-class softphone application from a leading provider of VoIP solutions. It offers high call quality, and a wide range of communication and collaboration facilities.

Price: By quotation

Key Features:

• Presence
• Instant messaging
• Voice messaging
• Desktop sharing
• Conferencing

Acrobits Groundwire

This is a business class SIP softphone application designed specifically for mobile users. It combines features business users need with intuitive features created for mobiles.

Groundwire claims to be the first mobile SIP client capable of replacing a desktop phone. It offers good VoIP functionality for mobile users at an affordable price.

Price: $13

Highlights:

• Multi-line
• Designed specifically for mobile

Key Features:

• Video calling
• Call conferencing
• Voicemail Notification
• Enterprise support for SMS
• Call recording

Line2

This softphone is only available to Line2 Pro subscribers. The Pro Plan provides an affordable, fully-featured solution for VoIP, and offers many great features for mobile workers.

As part of the Line 2 Pro Plan service, the softphone application provides an ideal solution for mobile workers who want to enjoy the full benefits of a VoIP service when they are away from their desks or working in the field.

Price: Free to Line2 Pro subscribers

Highlights:

• Mobile office with business-grade features
• 500 minutes and unlimited texts

Key Features:

• Auto attendant
• Group conferencing
• Visual voicemail
• Call forwarding

ShoreTel

ShoreTel Sky was recently acquired by Mitel, but their Softphone app is still available to users through the Mitel brand. It is modeled on traditional deskphones, which gives it a very intuitive interface, compared to other softphones. It incorporates the ShoreTel Communicator interface to provide access to powerful unified communications tools.

As part of the Mitel VoIP service, the softphone application provides access to a wide range of enterprise-grade VoIP services.

Price: Free to ShoreTel Sky VoIP subscribers

Highlights:

• Requires minimal configuration
• Intuitive interface

Key Features:

• ShoreTel Communicator interface
• Call history
• Voicemail
• Presence

Best Softphone Apps for iPhone and Android

Many softphone apps have iPhone and Android versions available, but it's worth checking before you take the plunge and sign up. It's a good idea to know what equipment your staff have access to and whether or not the app you choose will be compatible with their platform of choice. Not a problem if you provide equipment through the company, but if you're expecting staff to use their own devices, make sure you know what they're using.

On this page, the best softphone apps that work on both Android and iOS include RingCentral, Counterpath Bria, ZoiPer and 3CXPhone.

Some softphone apps are platform specific. It's not too surprising to learn that one of our recommended apps, iSoftPhone, only works on Apple devices, so it's even more important to make sure you're selecting an app that the majority of your staff can use.

Moving Forward with VoIP Softphone Apps

If you’re really interested in utilizing a VoIP Softphone app, these reviews can only get you so far. While all this research certainly helps, you’re going to need all the information available before making a decision – and that means understanding exactly how much it will cost your business.

Fortunately, we've provided you with a handy price quote form that can help you get the full picture of what these apps offer and how much you're going to have to pay.

Tech.co is reader-supported. Using Tech.co's comparison form, you can receive quotes from various suppliers, tailored to the needs of your business. If you enter into a contract with a provider, we may receive a payment for the introduction. Equally, if you make a purchase through the links on our site, we may earn a commission from the retailers of the products we have reviewed. This helps Tech.co to provide free advice and reviews. It carries no additional cost to you, and doesn’t affect our editorial independence.

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New VoIP softphone solution replaces X-Lite and Bria 5 products

VANCOUVER, BC / ACCESSWIRE / December 10, 2019 / CounterPath Corporation (NASDAQ:CPAH)(TSX:PATH), a global provider of award-winning Unified Communications and Collaboration (UCC) solutions for enterprises and service providers, today announced the launch of Bria Solo, a next-generation softphone that combines business-class communication features, such as HD voice and video calling, in a user-friendly interface to help people seamlessly transition from a traditional phone environment to the world of Voice over IP (VoIP). Bria Solo will be available as a free version to replace CounterPath's flagship X-Lite softphone and also as a premium, enhanced version on a subscription basis to replace the Bria 5 softphone solution.

Bria Solo offers individuals looking for a standalone softphone with a unique opportunity to test drive a world-renowned voice, video, messaging and presence application on both desktop and mobile devices. Securely configured and managed from the cloud, Bria Solo includes an easy to use web portal in which users can set up their voice accounts once and then simply login to their Bria application on Windows, Mac, iOS or Android with their username and password to start communicating.

'Over the last decade, our popular X-Lite and Bria products set the standards for high-quality softphones. We are excited to debut Bria Solo - an offering that replaces both products with a single solution that elevates the user experience by centralizing the management of up to three devices for individual users,' said Todd Carothers, Chief Revenue Officer at CounterPath. 'We are proud to continue our tradition of being a market leader in providing differentiated product innovations focused on meeting the ever-changing business and technology requirements of our users and delivering the features and functionality that today's modern, collaborative workforce needs to be competitive.'

Bria Solo features include (note the free version of Bria Solo may differ):

• Voice service and call server compatibility with the highest range of ITSP, VoIP, PBX and UC vendors in the market
• Support for up to five calling accounts
• Up to three application downloads on Windows, Mac, iOS or Android devices, with configured services synced across apps
• HD voice and video calling support across devices
• Advanced call management features including auto-answer, call recording, call transfer, call merge and call hold
• A comprehensive call history that is synced across applications, including the ability search and sort through calls and call recordings

Users can experience all of the features of Bria Solo free for 30 days by visiting www.counterpath.com/plan-select-solo/. Once their free trial has ended, they can choose to either purchase a subscription or are automatically enrolled in Bria Solo Free, a solution experience comparable to X-Lite. Bria Solo Free is limited to a single voice account and device, as well as some call management features, but retains the same user-friendly interface. Users of Bria Solo Free can upgrade to Bria Solo at any time, and all of their settings and accounts are saved within their portal, making the process seamless to transition back to a subscribed account.

With the Bria Solo subscription solution, users not only get mobile apps included, they receive all upgrades and updates as a part of their subscription as well, aligning to consumer expectations in modern software products.

For more information about Bria Solo and Bria Solo Free, please visit www.counterpath.com/bria-solo.

About Bria Solo

Bria Solo is an easy to use softphone solution that integrates with any call server (PBX) or VoIP service, allowing users to take their business number with them as their single identity. Supporting HD voice and video calling, and intuitive call management features, users have access to business-class communication tools from their desktop and mobile devices, staying connected on any device, anywhere and over any network.

About CounterPath

CounterPath Corporation (NASDAQ:CPAH) is revolutionizing how people communicate in today's modern mobile workforce. Its award-winning Bria solutions for desktop and mobile devices enable organizations to leverage their existing PBX and hosted voice call servers to extend seamless and secure unified communications and collaboration services to users regardless of their location and network. CounterPath technology meets the unique requirements of several industries, including the contact center, retail, warehouse, hospitality, and healthcare verticals. Its solutions are deployed worldwide by 8x8, Airbnb, AmeriSave, BT, Citibank, Comcast, Fusion, Fuze, Liberty Global, Uber, Windstream and others. Learn more at counterpath.com and follow on Twitter @counterpath.

Contacts

Hanna Miller
Vice President, Marketing
hmiller@counterpath.com

Investor Relations
ir@counterpath.com

SOURCE: CounterPath Corporation

View source version on accesswire.com:
https://www.accesswire.com/569698/CounterPath-Launches-Bria-Solo-Extending-Business-Class-Calling-on-Desktop-and-Mobile-Devices

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